Avoid at All Costs
While you may think you’re dealing with a company in the US, they are actually Chinese. Not a problem if the unit works fine, however I have had 2 faulty ones which continuously disconnected from CarPlay. I returned the last one to their address in China on the 28/3/24, and as of 20/6/24 I still haven’t received a refund. After almost 3 months they say that the package hasn’t arrived even though I paid €20 in postage to include tracking. Their customer service is appalling. UPDATE: It’s 12 days since the reply below stating that a refund has been organised, yet nothing has been received as yet!! SECOND UPDATE This company have NO intention of refunding me, despite blatantly lying in their reply that this was already organised. Having waited 15 days to receive a refund following their reply, I contacted them again, and got a reply to say that they still haven’t received the package which I posted in March, so there’s no refund being processed. As the title says: Avoid at all Costs. Their customer service is a disgrace.