Worst customer service EVER
Giving you 1 star is actually too good!! It would be more accurate to give you no stars. Worst customer service i have ever encountered. Absolutely terrible. They sent me a product that will not even switch on. After 3 weeks of emailing them and waiting 24 hours for them to reply each time, i still have not made any progress. I have provided them with about 4 different videos as evidence that the product is faulty as well as all the other info they asked me for... I have received no return address to send the item back. No refund and no replacement. Also. These guys are posing as a UK company but they clearly are not. UPDATE. Eventually after a whole month I have received a replacement for the faulty item they sent me... I am very happy with the item. So it's a plus that i did not get ripped off. But it does not change the fact that the customer service is terrible. 1 month and 28 email interactions to sort out a return for a faulty item. Really??? Needless to say, I would never use this company again.