Impossible to cancel policy without calling and they're closed frequently
Decent pricing but we just simply weren't using it. After years of spending thousands of dollars on insurance, canceling was a massive headache. There's no option on the website to cancel your policy, nor to message/email them requesting thus, so you're stuck calling them - And then, you're restricting to their office hours. We might eventually enroll in insurance again when our dog gets older, but we won't be using ASPCA simply due to the headache it is to cancel a policy.