Earrings turn black and they are not trying to resolve the problem
I bought a few earrings and noticed when I took them off the part that goes in the ear were completely black. I sent them an email and they asked me to send them a photo. I have sent them the photo on two separate occasions and they said they didn’t receive it. But when I send them a email without the photo they receive it. This is a complete waste of time and being deceitful toward genuine clients trying to resolve a problem without prolonging the issue. Please be aware that there is no after care for clients from this company.