Terrible
Placed an order on the 27th of March. It is now 11 days later and I still haven’t received any shipping notifications. The status of my order says ‘unfulfilled’. I’ve tried emailing customer service and haven’t received a reply. It’s a gift for my friends birthday which is fast approaching and I’m confident it will not arrive in time. I would just like an update please. Update: Was contacted by ask and embla who explained they are making changing to the order system which has caused delays. Whilst I think this should have been communicated earlier the issue was resolved and I finally received my order.