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Ergobaby

Terrible customer service

Terrible customer service. I needed support with a return which they took ages to get back to me for a simple question. I returned the items and am still waiting for my refund nearly a month after the tracking says it was delivered. Again, I can't get hold of anyone via customer services and just have to wait until someone can be bothered to reply to my email. I would never order from them again. It is a shame as I have always liked the brand.

2026-05-10