If I could give a 0 review that would…
If I could give a 0 review that would be more accurate. This is the worst company ever. For your own sanity get a local repair person to do the work. Do not use go configure. Techs never show up, cancel appts because they forgot their tools, on and on. This company should go out of business and it’s a shame that a large company like Nautilus/Bowflex still uses them.