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Michael

英国

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Myfacesocks

I wish I had looked them up on here…

I wish I had looked them up on here before ordering from them!! 17 days after I placed an order I got in touch for an update. 10mins after emailing I got an email saying my order had been processed so basically they had forgotten the order. I got no apology or explanation. It's 24 days later (7-10 days is stated for delivery) and my order has just been delivered in what looks like a tupperware box. It's a see through box with jigsaw pieces in it. For £38 you'd expect a box with a picture of the finished puzzle. Customer service, packaging, delivery - all bad!! I wish I could add to all the "reviews" on the website but there is nowhere to submit one. Seems they have just posted pictures of positive reviews on the site. Terrible company

2020-04-30