Did not fulfil the order properly
Placed an online order with them - ordered 3 items (one of them costing £20). Order came without the £20 item. Tried to message the support team at miniso and also called them up but no answer. If i submit an enquiry through their website, this currently fails as well. This is poor customer service and I now can't help it's not a coincidence that the most expensive item i ordered was not sent to me.