Avoid like the plague
As mentioned below, it states that the stock comes from UK Warehouse with no Tax but this is a total lie. I specifically asked the seller before hand if the USB chip was genuine (is a device with a value of £100 so I expect some decent quality), seller confirmed that the chip is genuine and original. The device arrived and the chip screams counterfeit, infact its easy enough to search Google for the serial number to see that its not a unique serial and is a fake. The device doesn't operate and the USB connector isn't even located correctly (but this is not the problem with the item since I modified my own USB cable so it fits well and still the device doesn't work). Their resolution is for me to further purchase other items from their store!!!! I have been robbed and I hope that others read this before taking a gamble. I usually use autocardiag.com but since they didn't have the product I was looking for I thought to use OBD2/IIexpress (same company operating under UK Web address). Massive mistake.