5/10
Great customer service. Nice people I got this email today, “Thank you for contacting us regarding your request for additional treatment. After a thorough review of your account, we regret to inform you that we are unable to accommodate this request, as you are no longer eligible for further treatment. We understand this may be disappointing and apologize for any inconvenience this may cause.” To buy the extra plan and then they go back on it is not great business sadly