Fast respond and refund
I ordered masks in early of Feb but I found that some people said this is a scam website, then I felt I will lost my money. After around 10 days of my order, I have received a refund e-mail and a phone call from 1outlets staff who told me they are processing the refund. I received the refund very fast. They are responsible but hoping that they can be managed better as like this special time.