Please do not make any purchases from…
Please do not make any purchases from this website. They run their business in an appalling way and have no respect for the customers who keep this sham of a company in business. I purchased some shoes on Sunday night around 11pm only to wake up and cancel the order on Monday at 6.30am, primarily because after sleeping on it, I felt unhappy with their returns / refund policy. In spite of at least ten emails which set up a ‘Ticket’ with my correspondence and confirm they will respond within 24 hours, AND at least six hours spent across this week live chatting, I have heard nothing. Funds have been taken from my account even though I cancelled the order within seven hours of purchasing. I am furious and appalled at how this brand treats its customers and does business. I have logged so many complaints and have been completely ignored. I am now logging a merchant dispute with my bank to recover the funds and am posting across as many review sites as possible to raise awareness of this business and it’s enormously fake facade. I urge any consumers considering making a purchase to stop and look elsewhere. I have no idea what their products are like (although I see very little that is positive across review sites) but the manner in which they treat their customers is enough to advise anyone not to go near it. Please do not purchase but find an alternative.