Ogame
1) The phone support redirect you in all 3 options when you call the support phone number. 2) I have had an experience with dual account abuse by some of the Top 1 alliance players. The only thing they did was a warning. 3) Also a fleet crash from this duo account to boost other people are against the rules. Again 1 warning only. 4) They are not friendly as Apple, Google or bigger tech companies.. Due to the result from the Ogame support i wanted to withdraw/cancel my recently bought Dark Matter. Compared to EU law I dont have a right to that because it is a digital product. Other bigger companies to maintain happy customers. 5) Long respond time from Ogame support in general. They dont do anything except you pay ton's of money. I played once with 1 guy who... payed a lot money. On a new started server he did what he wanted each day. 1 day instant 1 million points in the early stage of a game. He get excelent fast support?? What is this? Gameforge support and gameforge games are NOT RECOMMENDED ! Sum up: I have never experienced such arrogance by a support team!