way too slow & lack of tracking order status
ordered via iherb on 23rd December 2023. delivery was supposed to be made on January 09th 2024. when i checked the order status, the last update was still last year on 28th December. how much slower can you be? and they keep missing out my decathlon parcels and i have to contact them about it. if the company is really overwhelmed with making shipment on time, perhaps you need to relook your delivery strategy and the department that is managing all these delays.