Skynet（skynet.com.my）在 OK.one 的综合评分为 1.4 分（满分 5 分），基于本站收录的 228 条用户评价，属于商业服务分类，口碑较差。88% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 16 条。数据最后更新于 2026-10-25。
Skynet is the worst courier company in Malaysia. Their phone lines are out services. Can't communicate at all, sending email still no response, my items stalled for more than a week now. 3 delivery attempted but still failed to deliver my items then i went to their HQ and i want to pickup my items but their gave excuses like their don't have enough staff to search for it. I totally pissed and walkaway...guys please don't use their service.
I didn't even want to give 1 star for them! Really a worse company! I have sent a mail from Kuching to Johor Bahru on April, and I keep following up almost every month. When I check the tracking, it says was delivered, but when I check, there's nothing! And now August, they just tell me my mail lost! After so many months they didn't follow up and now just tell me my thing is lost!? It's very important thing! It's my Diploma certificate! And I need to pay Rm300 to reprint it under my own responsible?
If I could give zero stars I would. Absolute JOKE! Embarrassing
This is a worst company ever. Very bad experience. It took so long to receive the parcel and half of the stuff was broken and can’t be used. One parcel is still missing. All the stuff was for wedding I bought from India but it was mishandled by the skynet workers. Boxes were torn even metal items are broken. Shame on you. You run an international courier company and this is your standard, you should shut down. Horrible experience never using your services.
I am extremely disappointed with the service I have received from Skynet. My parcel has been with your company for over a week, and despite numerous attempts to get assistance, I have been unable to get through on your phones or receive a clear update on the whereabouts of my package.
Unreliable. Customer service aren’t honest about events and not helpful
I would have liked to give 0 star if it were possible. I bought some products from iherb. It was promptly shipped out, arrived in Malaysia on 30 March and the app indicated a delivery between 31 Mar and 3 Apr. Today is 5 April and still no delivery even after complaints to skynet KL itself as well as iherb.
My order has arrived from overseas to kuchai hub. Kuchai to my location is less tha 5km but items still not delivered and its almost 6 days. Their update is just "problem,delivery will be arranged"
Ordered frm lazada on 31st Jan...until now not delivered - 24th March. What the fcuk Sky net? 2 months. U guys shouldn't be in this line. Negative 5 stars.
Have very bad service they have charged money from my home country and then they text for extra money for delivery i paid and its about 9 days ago my parcel doesn't arrive to my location now they are saying that u have to self collect!!
If I can give negative for service, I will do so. NO STAR at all should be given to this Courier Company. 7 days straight with Arranged for delivery remarks. Location to receiver address only 2.4km. At last, need to arrange for pick up at Cheras Outlet. Again so sad, not a single word come out from the staff, to say sorry. Even Thank You for collecting. delivery Charges burnt. What a bad service.
Skynet.com.my is indeed the WORST courier service provider I've ever experienced in my life, even for a LOCAL delivery. My parcel was picked up by Skynet from my Shipper on 11 Feb 2026 and it was then stuck in their warehouse or distribution centre since 15 Feb 2026. Today is 19/2/2026 and my parcel is still stuck at the same warehouse without update on delivery status. It's such a useless and hopeless service provider. Nobody should use their service even if it's offered free of charge, because it's costly to your business when they delay your shipment and can't even handle local delivery efficiently and quickly (e.g. within a week).
Worst courier service provider in Malaysia. I checked at the delivery details, the parcel arrived at skynet facility on 30.1.2026. I emailed to skynet on 4.2.2026 to enquire about my parcel but there's no reply. I made a phone call the following day and was told that they will deliver it tomorrow. Damned poor service.
I regrets using this shit skynet . Over two week and half that I returned my packages to the uk . It’s still hasn’t been sent and still here in Netherlands. How do I get my money back and when you call to they tell story. I don’t recommend this shit company to any normal human being.
This experience has been completely unacceptable. To be very clear, this situation has nothing to do with someone at my apartment complex stealing my package. The issue is entirely due to SKYNET delivery driver’s actions. The driver marked my package as delivered and submitted a false delivery photo, even though the package was never actually delivered to me. My apartment complex uses a Luxer locker system, and your driver failed to properly register the package as required. Because of this failure, there is no locker record and no way for apartment management to locate the corresponding video footage. Had the package been registered correctly, the delivery could have been easily verified. The company’s failure to follow basic delivery procedures has made that impossible. It has now been over a month, and I still do not have my package. I spent over $200 on an order from Pedro that was meant to be a birthday gift for my mother. I have received neither the item nor a refund, and no one has taken accountability for the driver’s misconduct. I am being expected to absorb the loss for a delivery that was mishandled and falsely marked as completed. That is outrageous and unacceptable. I will never recommend this company as a shipping provider and strongly advise businesses to reconsider using a delivery service that cannot ensure honest deliveries, proper documentation, or accountability when things go wrong.
Delayed delayed... No PIC found, no contact number, tracking system no update, terrible services
Bad service this courier company must be closed due to poor service.
Avoid them at all costs, if you package was "shipped" with them just assume you won't get it. No customer service to even contact. Does not appear to even be a real company, frankly.
My tracking number is 710277406952. Please Skynet people, be honnest if you were unable to do the delivery , you could just say so, Not using a false statement on the tracking site that my address which I have been using plenty of times without faults, IS now inaccurate and incorrect .. And when I tried to get in touch with you on the phone, an endless music is playing, drying out my credits. Your whatssApp was doing any better. Just saying that All customers Agents are unvailable for the moment and use the link to track your parcel..!!! Seriously??! my phone number is correct . Could you please leave a message on which day exactly will you be coming, and I will make sure to be at home and wait for you. Thank You.
waiting for one month for them to tracking my awb , they only issue report after I call their HQ for the status . some staff seems like never alert to their own website, they seems irresponsible for handling the cases, they thought people will easily agree to their decision
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