NO VISA. HORRIBLE SERVICE AND COMMUNICATION
Decided to use GVC despite their hefty service fee - $125 per person - when I could have done it for free directly at the Zimbabwe govt website expecting that the company would have an advantage in getting approvals faster. I normally do not write reviews but given that I chose this company because of the good reviews they had, I thought it best to inform people that their service is not worth the money you pay. I paid for their service more than a month prior to our trip. However, to date (Aug 16 and we fly for our trip on Aug 19), we have not yet received our visas!! We are 5 going on the trip, my daughter’s visa has been issued but 4 of us have not received our visas. I have been following up constantly and the only response I get is “please wait patiently, your visas are being processed”. I have gotten no explanation as to why the processing is taking so long (it normally takes 3-5 days) nor if there was any problem with any information we submitted. Nothing. I do not recommend this service at all. They are very fast in getting your order, but provide no update on the status of your visa.