If there was "0" stars option I would…
If there was "0" stars option I would give one. If you are in Australia and even thinking of buying Roborock( any model), I strongly advise you not to go for it. Why? - You will get cheap quality product at probably a discounted price. - They will show nice video on website doing amazing things.. all of this is false. For some time the robot will work fine, it will do some stuff as new unit but then within 6 months expect it will break down with sensor errors, etc etc - Roborock customer service are trained to send you standard template of replies such as : as per clause a, b or c your warranty is avoid. - there is almost no customer service or support - they recently close down victoria based service centre to enhance poor customer service I again suggests dont BUY ROBOROCK. If you already have one, pray for it not to break. This is my genuine personal experience with the company