We booked a bus from Arequipa to Cusco.
We booked a bus from Arequipa to Cusco. Got an email saying that the payment had been taken but there was an error with the booking. We must wait for further information. Called the bus company (Xclucive) they have no record of the transaction. Have emailed redbus and also the email address below (mobile(at)redbus.in) but no reply. Our bus is in 7 hours and if we don't get a reply then we will have to buy two tickets from the company direct We just want Redbus REPLY TO US, to give us tickets or a refund!!!