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Catherine Williams

英国

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aosulife.com

Excellent customer service

Excellent customer service. Our video doorbell stopped working after around 12 months of working perfectly (it wouldn’t chime). We tried everything we could to rectify it (resets, moving the chime unit, fully charging the unit) but as this wasn’t successful we contacted Aosu for support who offered to replace the doorbell free of charge. We had a new doorbell within two weeks of getting in touch (over Christmas too) and an extended warranty too. I’m very pleased with the service we’ve received.

2024-01-06