Customer service is non existant
We had the same problem with late fees being charged because of the "new and improved" system. There was cardboard on the front door to the "secure" area for several weeks. Once it was fixed, the door didn't work and we had to knock on the window and hope someone heard. We are livid about the way we were treated from the mistakes that THEY made. I would recommend staying far away from this place. It's a dump