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Laurie in Idaho

美国

3 评价
3 被浏览
0 有帮助

3 条评价

Crate and Barrel

What was once a great store, is no longer.

I used to buy from this store constantly, loving once the products, service, and logistical sense of the business, however, that is now stopping. I ordered some items on the online website, and there was never a mention, of one of the items being backordered. No email, no follow up, nada. I get the box 4 days later, and the box is completely mutilated. I try to contact C&B, and nobody follows up. I send 8 emails, all go unanswered. I leave a message on the website, it goes unanswered. Excuse me, but do you know what customer service is? Do you plan on staying in business? Well, to little to late, you have lost a customer of over 30 years, because you have forgotten the measures of retaining customers and giving them real service. Not this AI stuff. When you lose customers, you eventually will fall and unfortunately, not following up, or communication is a thing of the past. Not impressed, will give someone else the business.

2025-11-29
Vixens Angels

This company stole money and I had to initiate a fraud alert!

I would not even give this company one star it’s not a company. It’s not even legitimate. I had my credit card information stolen from someone within this company. I all of a sudden had charges show up on my PayPal account for something I did not even order. I immediately contacted the company after doing an email search to find out who they even were and where they were located. I sent the company immediately an email saying that I have not placed an order with their company and that I wanted my money back immediately and that the bank and PayPal were brought into the situation because someone had stole my information. PayPal putting lock on my account a claim was filed and all my information was changed, However, I am alerting people to this business that is clearly a scam. I do not recommend you buy anything from it or do business with it in any way shape or form. I had never heard of them and all of a sudden I had money taken out of my account from the company. Liars, thieves, and scammers! Hopefully someone can take this company down so that they will stop scamming people.

2025-01-21
AfterShip

Unreliable

When I first started using this app a year ago, it was pretty reliable, however, after about 6 months, the unpredictability became a certain issue, that has remained constant. I am finding that it does not hold true to accuracy of where a package is located, I am also seeing that many times the packages don’t move from certain spots and AfterShip does not pick that up on their app. There has been many times when the location will move and change, and then it won’t move and change and show delivered. This happens not with just one company, but with every company that they have on their app. I’ve seen it with USPS FedEx, DHLUPS and others. I have come to find this app very unpredictable and unreliable, And unless they do some serious tweaking to fix it, it isn’t worth putting on your phone. If an app does not accurately track where a package is coming from and where it’s going to and where it’s been it’s not reliable.

2024-12-13