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Helen

英国

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JJ's House

I wish I could put Zero stars!!

I wish I could put Zero stars!!! Totally and utterly disgusted with this company!!! It took me about 20 emails to them to get a response on the update of three bridesmaids dresses I ordered. Two and a half weeks after the shipping date I finally had a response saying they were not going to be ready. So they offered me a refund. My mum received hers within days for one dress, so that’s something, 3 weeks and I haven’t received a single penny back as promised!!! I’m fuming. Again, I’ve sent countless emails and I’m not even getting a response now!! So I guess I’m going to lose out on £120!! On top of not getting the dress i wanted. Please do not buy off this company!

2020-03-09有帮助 3