Costumer service not helpful
First of all I had eyes on the red Xiaomi mi 9t pro so I contacted costumer service to check if available told not, but they had red Xiaomi k20 pro which is the same phone, only difference was the price by a big difference then I was told the carbon black phone was in stock in the U.K wharehouse. I made purchase then after that I had to wait for it to come from China to the U.K warehouse then delivered to me. When the phone arrived opened the box and inside was an European charger instead of the U.K charger.