I booked a flight with hop2 for over…
I booked a flight with hop2 for over $2,000 and the company call me to verify my purchase. I told them everything they needed to know and ask if there was anything else I needed to do to future verify myself. I am military personnel and booked that flight to go to my medical appointment and return to work. Hop2 canceled my flight and tried to tell me it was my fault and made up every excuse and did not take accountability for there grave error. The staff members of their customer care team is highly incompetent and I have yet to receive a full refund for my ticket. They didn't offer any appeasement for my inconvenience. I am currently dealing with the passing of my late grandmother and travel to prepare funeral arrangements and now going thru this anguish while grieving, I am in duress for Hop2 has cause conflict with my job and my livelihood. I am delayed to go back to work with means missed pay and more time away from my loved ones. I DO NOT recommend ever using this company. They truly deserve to be out of business.