Ordered on 6th August
Ordered on 6th August. Still hasn't been dispatched as of 16th August. Almost €40 for the case. Asked for a refund and they said that they will refund me 10% if I was patient. It took me 3 emails to them before I got a reply after a few days. I wouldn't mind the wait if the website or a follow up email explained there would be one but after reading other reviews, I'm sceptical whether I receive anything at this point. Unfortunately, I made the mistake of ordering before checking Trustpilot. Update 21 August: Two weeks on and item still not shipped. Customer service has offered a screen protector to compensate. Told item MIGHT ship next week. Still not acceptable. If they haven't got something in stock, they should state it on the website whereas it stated 5-8 days expedited shipping. Wouldn't have a ordered if I thought I'd be waiting a month (by time it arrives) for a case that I could have ordered from China for 10% of the cost. My reasoning for paying extra was to have it sooner. Update 28th August: still hasn't been shipped. Over 3 weeks ago it was ordered and no reply to my previous email sent to them.