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Jojo

美国

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Scheels

Scheels SUCKS!

I ordered a $220 pair of shoes and please tell me why they only shipped them in a plastic mailer, not double-boxed. Of course the original box came in damaged. I emailed them about it and they only offered a $10 partial refund and told me that's how they ship out orders. Then in another email I was told that they are not responsible for items damaged during transit. Uhhh, maybe try double-boxing? For an "employee-owned" chain of stores, they got the worst customer service. Never again!

2025-02-09