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Megan Wilding

澳大利亚

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Holykity

Awful customer service experience

The customer service is either automated or holykity truly doesn't care what their customers have to say. I have been trying to cancel my order since the 26th of January and have been going back and forth with them via email. Each time I state that I want my order cancelled, I get this response: "Dear customer, We will send your order asap. We can provide a 25% discount for your next order, will you keep this order? Have a nice day!" Don't buy from holykity unless you're certain you won't want to cancel, return or exchange an order!

2025-02-06