So goods finally arrived despite me…
So goods finally arrived despite me sending 2 emails asking for the order to be cancelled! I want to return the goods however there are a number of difficulties in doing so! 1. There are no order details to reference in a return. I’ve also never received an order number or email. 2. It states that to return an item you need a returns form which is supposed to be found online. Again link is missing to get a form. 3. It states that you have 14 days from dispatch, once again I have not received any details surrounding dispatch dates. On the whole I’m very disappointed with the appalling service received. Mr pets please reply to my 4th email so that I can resolve this matter! Seems to be Mr Pets stock answer, despite not providing me an order number. Also how can I contact you as you seem to have no email facility despite the last 4 emails I’ve sent which still haven’t been replied to!