March 2020 Japan trip
I was going to southern Kyushu for 3 weeks and needed wifi connection. Through the JTB website, I ordered a pocket wifi and had it delivered to my home before leaving on my trip. The ordering process and delivery process was flawless. Once I was in Japan, I activated the unit and used it continuously during my trip...even to the southern tip of Kyushu. There were no disconnections. The issue I had was during the times I tried to send a picture...very, very slow or no transmission at all. But, for texting and web browsing, etc. it was great. I even used it with Google Maps on a driving trip to Cape Sata. Perfect! Thank you.