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美国

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Verizon Connect

The absolute worst customer service

The absolute worst customer service. Even your own company reps do not respond in a timely manner if at all. I have been trying to get an issue resolved for months and it always just goes back to square one because everytime a rep follows up it's someone new and you have to start all over again. Currently I have been communicating with my reps supervisor but even that has not yet proven successful because of availability and passing information along that new people don't seem to understand. It is an absolute nightmare.

2025-06-23有帮助 2