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Eric B

美国

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Geniusrx

Horrible customer service and poor shipping

The customer service and ship time with this company are terrible. Near impossible to get anyone on the phone. When I did, they hung up on me when I had a complaint about my missing order. That brings me to my next issue. A month later and my shipment is still lost and they want me to wait until 5 days before I run out ?? @geniusrx update 3/2: your timeline is off and the package was never received. Also I have noticed a theme of hang in reviews and phone system issues in your replies. I suggest a new phone system. I’m done with your company and I won’t be recommending anyone to use your company.

2022-02-24