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Sophie1

英国

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SKIMS

Good products but customer service needs improvement

Ive bought a lot of these products and like them. On the whole I think they’re well made and well priced. I’ll continue to buy them but I would say they have bad customer service if you have to contact them. One of the many items I bought tore the first time I tried it on (I’ve not had any such other problems). I would have given them 5 stars but when I asked for a replacement they kept repeatedly asking me for photos even though I’d sent two. And then just ignored my emails after that. So I’d say this is poor (I’ve spent certainly over 1k with them in the past two months).

2026-04-01有帮助 1