making claim easy but not the best payout
Claiming was a pretty easy process however after doing some research post claim. I found that I had received less than what a friend did when using a different agent for the same flight and claim. After the claim was accepted I had several emails reminding me about the agency’s cut of the money (which was also higher than the agent my friend used) even tho I was yet to receive it from the airline. Would recommend shopping around to get the best compensation available