Exceptional customer service, went beyond expectations
I contacted Boll and Branch because I was looking for split California king sheets. Hard to find. To my surprise, Sherri contacted me and told me that they did not have these at this time, butmany of their customers found that the twin XL bottom sheets fit well for them, and then she offered to send me two at no cost to try out. Who does that, nobody right?! Well, I love the sheets and they did (surprisingly) work for me. They were very soft and I slept the first night for eight hours very unusual for me. I bought a duvet insert, beautifully constructed multiple baffle boxes even heat throughout entire insert no cold toes. Filled out the duvet cover. I have also ordered a bed blanket and some pillowcases to go with my sheets. They allow you to try everything out and return within 30 days even if they are used and washed. How’s that for service! I think unmatched!