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Brenna Kolar

美国

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J&Co Jewellery

I ordered several pieces about 2 weeks…

I ordered several pieces about 2 weeks ago and it has not yet left SINGAPORE (NOT the US, as they say in most of their advertising) according to the tracking #. I wanted to cancel my order, which I notified them of immediately after I pressed "buy" but they refused. They don't offer cancellations or returns on most items. Their customer service was was slow and at one point I received the same email after corresponding back and forth with them several times, so they are clearly not keeping track of customers. I have yet to see what the actual product is like but if it is like anything like the reviews here, I am not expecting much but will be stuck with it. Disappointed.

2020-04-17