as soon as i received my hair clip in…wrong shade and am getting ghosted trying to get an exchange
as soon as i received my hair clip in extensions they were the wrong color, all i wanted to do was EXCHANGE for the correct color! it is like trying to reach GOD himself as i keep getting AI generated emails and they never address the issue i have sent them the photos as requested of the hair tube and shipping label but they have yet to send me a return label so i can return to get an exchange it is a back n forth deal of emails and NOT ONCE have they sent me a return address label so now i am stuck with the wrong color of extensions i am sure they are making lots of money but NOT adhering to their no hassle return policy do NOT order from this company you cannot call either no way would i ever recommend this company piss poor service
