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Christina Kast

美国

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Best Buy

Advertised size was incorrect

After delivery of a refrigerator that was advertised as the size I needed but came slightly larger so wouldn’t fit my space they left me hanging. Delivery men arrived, removed my current fridge, brought in the too big fridge. My options were to pick another fridge. They have several basic ones I didn’t want and one two times the cost that would fit. They offered me zero incentive or courtesy discount for their mistake and the men had already left with my refrigerator. I told them I’m not going to purchase another fridge with them after no accountability and returned it. They charged me for delivery/set up for a fridge that didn’t fit and haul away of the fridge I said bring back since yours was supposed to fit but didn’t. The customer service was non existent!

2026-08-18