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ozge turhan

美国

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Yoybuy

AWFUL!!!

I have been working with them over 2 years and I am in Merchant status because I spent a lot money working with them. The last two order shipment wa really AWFUL!! I usually send my package with DHL for fast shipping even it is expensive.They changed my shipping company with YOYBUYEXPRESS!! without asking me and I have paid this trash shipping companymore than DHL.tHEY ALSO ASKED ME PAY WEIGHT DIFFERENCE. YESTERDAY, I have contacted with customer service. She/he tried to trick me by saying it is also dhl???I am not stupid and a new customer, I can difference the tracking code,it was clearly not Dhl.They told me my package contain brand item it is not true because I have shipped same items via DHL many times.

2020-11-02有帮助 1