Bad Customer Service
Good filters, terrible customer service if there is a problem. I moved, updated my address on my account with Filterbuy, but their software did not update my address in the subscription side. My filters were delivered to the wrong address. Constance did nothinhg to help, but told me that she would pass my complaint up to a manage and I was never contacted again. I chatted on the website with Kristine who told me that it was my mistake, not theirs. I will eat the $40 bucks, but they lost a customer forever.