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AUKEY

Received a defective wireless Power…

Received a defective wireless Power Bank PB-WL03. Within a couple of days, the power button stopped responding. The power bank doesn't charge or recognize my phone even when connected to a power source. I can't reach anybody to help at Aukey Customer Service via chat. Several rounds of email to Customer Service generate canned messages that don't address my specific request. There isn't any way to reach a customer Service reprentative at aukey.com to actually listen and respond to my request.

2021-08-10