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Mary G

美国

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PetCareRx

DO NOT LEAVE YOUR CREDIT CARD ON FILE…

DO NOT LEAVE YOUR CREDIT CARD ON FILE FOR AUTOSHIP! DO NOT USE AUTOSHIP WITH THIS COMPANY! We purchased Seresto for our 6 dogs 7 months ago and then promptly returned it before using after reading warning label. Yesterday our credit card was charged $328.43 because PetCareRx decided to autoship us 6 Seresto collars without our permission. There was absolutely no email sent to manage the autoship in email or spam. If there had been we would have at least changed the quantity as 2 of our dogs have passed away and we would not need 6 collars anyway. But, why would a product we returned still be on autoship anyway? This company charged our credit card, shipped the product then sent an email stating it has been shipped. And, supposedly we will receive a credit once we receive the product, take it to UPS, they process the return and issue us a check all while our $328 is tied up through no fault of our own for WEEKS!

2024-01-03