Not the best Customer Service
I’d give the delivery and set-up crew 5 stars. They were great. The actual service of ordering over the phone felt very disorganized and at times VERY unprofessional. I still haven’t received the $79 bucket swing I ordered, and already paid for, and the only explanation I got from the woman at the store I ordered from was, “it might be back ordered” and she’d let me know. That was a week ago, and I haven’t heard back with even an “I’m sorry, but I still don’t have any information you.” I’ve heard nothing. When I called about the missing swing on the day of the delivery I was treated very poorly for a customer that just spent over $4,000 on a swing set which I found very upsetting. Her tone and responses were extremely unprofessional.