One of the best CRM we've ever tried.
We have been using it for over a year now and we can't help it. Our productivity has significantly increased and we no longer risk losing a message from our customers. Calls are heard perfectly and all conversations can be recorded. There is also the possibility of creating a switchboard and there is an excellent guide on their site to do it independently. It is also possible to connect the major social networks and manage everything from ladesk. Pros: low price and excellent customer service Cons: integration with whatsapp is missing but we have been told that it will be added soon