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Valeri

美国

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Bunhery

Items not delivered to my home

I started ordering the bookcase scene "Wizard's Library" 6 months before my daughter's birthday because I know getting things from China is a crap shoot. I first ordered from Hebby which appears to be another name for bunhery. It took a month to get to Indiana and stopped. They wanted a confirmation of receipt but, of course, that wasn't California. They said that they would look into it and didn't reply after. I complained again and they said that I would get a refund, but you don't get your taxes back (or shipping). I waited 3 weeks for that, complained that it wasn't refunded and received my refund in a week. The second order was with Bunhery and the items made it to Florida and no further. I have complained again but have not even received a reply in a week. I have 2 months left to find someone who can actually deliver what I order.

2023-06-21有帮助 2