Outstanding customer service!
Like many parents suddenly having to work full-time from home and with summer camp cancellation likely coming down the line, we started looking for ways occupy the kiddos. My hero this week was Ida from the North Reading MA location! I can't say enough about how awesome she was to work with over the past couple of days. She helped me nail down the final version of a custom build well after 6pm closing today (this is after a few days of me changing my mind on what I wanted). I think we put the final touches on it around 9pm! She was so pleasant to work with and she deserves a few days off and a BIG BONUS! Thank you Ida!