Thrilled with you customer service!
I can’t tell you how happy I am with customer service. Yesterday I ordered a shirt that I had been debating forever. Finally it went on sale and I had to have it. I ordered quickly and when I got my confirmation I realized I sent it to the wrong address. We live in Texas but spend our summers in Michigan at our farm. I was so mad at myself for the dumb mistake. I quickly emailed the HELLO Farm address and explained the situation. I was hoping it wasn’t too late to change the address. Well, I got the canned response that they would take the requests in order. I even messed up on the order number and had to email back to fix that! I thought I had blown it. Later in the evening I got a notice that my order shipped. I checked the tracking and thank goodness they changed the order to Michigan. I am so grateful for the quick response and action taken even though it was my fault. I love Farm clothes and styles but like others have mentioned I usually wait til the sale prices. I get lots of compliments when I wear Farm. Thank you!Thank you!Thank you! I am one happy gal with your customer service and Gabriel.
