假货最终销售扫描
有史以来更糟糕的客户服务。我买了一件衣服,但不是最终销售,收到商品后我试图换成更大的尺码,但他们没有,他们说不能做任何事情,因为系统中是最终销售。不要从他们那里购买。他们对顾客没有任何尊重。他们甚至没有客户热线!我损失了180美元!全面诈骗
我们是一群来自巴西里约热内卢的创意人士,相信幸福的存在。自 1997 年以来,我们不仅仅是一个品牌,还创造了开明的文化时刻。基于良好的能量和美丽的频率,我们相信太阳光线可以照亮灵魂。我们相信大自然带给我们的眼睛和感受的所有颜色和形状。我们相信当地文化,并使其保持活力。
以上内容由商家自行提供,未经平台核实。FARM Rio(farmrio.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑良好。23% 的评价为 1 星,差评比例偏高;商家回复了 92% 的差评。数据最后更新于 2026-08-12。
有史以来更糟糕的客户服务。我买了一件衣服,但不是最终销售,收到商品后我试图换成更大的尺码,但他们没有,他们说不能做任何事情,因为系统中是最终销售。不要从他们那里购买。他们对顾客没有任何尊重。他们甚至没有客户热线!我损失了180美元!全面诈骗
感谢您退出里约农场。由于合身且原创,我购买的每一件衣服都非常有趣 设计。 客户服务是关键,斯蒂芬妮是最好的。 爱 塞尔玛
我收到一件夹克,袖子内衬缝制错误。我什至无法将手臂伸进袖子里。客户服务很糟糕,他们要向我收取 5 英镑才能退回一件非常昂贵且有缺陷的商品。我一直和 Nathacha 一起 bsvk 来来去去,这只是令人沮丧。
这周我去了国王路分行。 那里的工作人员非常可爱。 善良、友好、乐于助人。 对他们赞不绝口! 在那里购物是一种享受。 尤其是在当今这个时代,大多数人都是相反的! 不用说,衣服也很可爱! 向里约国王路农场大声喊叫😊
我是里约农场的第一次顾客。我一直在减肥之旅中,他们的衣服是我多年来能够穿的第一个主流尺码之一。我老公第一次跟我说这个设计师是谁,这个牌子是什么?我真的很喜欢你,它很适合你,我收到了很多赞美。我第一次穿泡泡袖连衣裙。作为新客户,我购买了多种尺寸以了解哪种尺寸最合适。有了这个,我正在处理失去母亲的问题,并且遇到了一些小问题,但这是里约热内卢的一个超越团队,让我的过程变得更容易和成功。我几乎觉得里约农场是我的精神动物。我期待着下一个系列,感谢远里约的所有人的友善和体贴。
Hi Diana 💛 Thank you so much for your beautiful, heartfelt review. We're truly honored that you chose FARM Rio during such a meaningful chapter of your journey. It brings us so much joy to know that our pieces helped you feel confident and that they received such wonderful compliments, especially from your husband. During moments like these, we're grateful that our Customer Happiness team could make your experience a little easier and support you through the process with the care you deserved. We at FARM Rio are over the moon to have been chosen as your "spirit animal." We feel this is one of the most wonderful compliments you could give us. Thank you for your trust, your kindness, and for welcoming us into your story. We can't wait to share many more colorful collections with you. um abraço, FARM Rio team 🌴
很棒的客户服务!当我在网站上输入折扣代码以检查购物车中商品的价格时出现了一个小故障,一旦页面重新加载,它就下了我的订单,这不是我的本意。我联系了客户服务,他们毫无问题地取消了我的订单并退款。
Hi Lindsey 💛 Thank you so much for your wonderful review! We're delighted to hear that our Customer Happiness team was able to assist you quickly after the unexpected website issue. We understand how frustrating accidental orders can be, so we're glad we could cancel your order and process your refund smoothly. Your kind words mean so much to us and inspire us to continue providing the best experience possible. Thank you for your trust and for being part of the FARM Rio community. We hope to welcome you back again soon! um abraço, FARM Rio team 🌴
当我订购的裙子到达时有损坏时,我联系了 Farm Rio 的客户服务人员,他们真的竭尽全力找到了适合我的解决方案。我强烈推荐他们。这是我第一次从他们那里订购,当然不会是我最后一次。
Hi Ricarda 💛 Thank you so much for your wonderful review! We're sorry to hear that your dress arrived damaged, but we're delighted that our Customer Happiness team was able to find a solution that worked for you and turn your experience into a positive one. Knowing that your first order with FARM Rio has given you the confidence to shop with us again truly means the world to us. Your recommendation and kind words are greatly appreciated. Thank you for your trust and for being part of the FARM Rio community. We can't wait to welcome you back again soon! um abraço, FARM Rio team 🌴
快速响应和优质的客户服务!会再次购买!
Hi Jacqueline 💛 Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Customer Happiness team and that our quick support made a positive impression. Thank you for your trust and for being part of the FARM Rio community. We can't wait to welcome you back soon! um abraço, FARM Rio team 🌴
我订购了 250 欧元的裙子,你不会想知道我是如何收到它以及它是如何包装的......非常令人失望!这不是寄送这么贵重物品的方式!!!!
Hi Fleur 💛 Thank you for taking the time to share your feedback. We're truly sorry to hear that your order arrived in packaging that didn't meet your expectations. We completely understand how disappointing this must have felt, especially for such a special purchase. We've reached out to you directly to address your concerns and find a solution, and we truly appreciate the opportunity to make things right. Your feedback has also been shared with our team, as we continuously work to improve every part of our customers' experience. Your comments have been shared with the appropriate teams, as feedback like yours plays an important role in helping us improve our service. Thank you for giving us the opportunity to assist you. um abraço, FARM Rio team 🌴
华丽的设计,令人惊叹的品牌和客户服务非常棒!他们很容易通过电子邮件联系并理解。他们最近满足了我的价格调整请求(是人回信!而不是机器人!)——互动是如此简单和愉快,以至于我现在更喜欢直接从 FARM Rio 购买,而不是百货商店和其他库存商。强烈推荐!
Hi Adela 💛 Thank you so much for your amazing review! We're absolutely delighted to hear that you've been enjoying our designs and that your experience with our Customer Happiness team was such a positive one. Knowing that we could assist you with your price adjustment request quickly and personally means so much to us. It's especially rewarding to hear that this experience has given you the confidence to shop directly with FARM Rio. Your trust, recommendation, and kind words truly inspire us to continue delivering the colorful experience our customers deserve. Thank you for being such a valued part of the FARM Rio community. We can't wait to welcome you back again soon! um abraço, FARM Rio team 🌴
我在里约农场的经历就像过山车一样,但它刚刚以高调结束!我在商店为即将到来的假期购买了两件衣服,这是一次愉快的经历。然后,十天后,我刚刚购买的两件衣服出现在网上促销中,折扣价为 50%,另外还有 20% 的折扣!我打电话给商店要求调整价格,并被告知他们只会在 7 天内调整价格。建议我在网上重新购买促销中的衣服,同时它们有我的尺码,并以全价退回在商店购买的两件衣服。我按照她的指示在网上订购了不可退款的促销连衣裙。当我的订单顺利到达邮件后,我从衣柜里取出了袋子,里面装着我在商店买的两件衣服,仍然密封在薄纸中,发现售货员从来没有给我打印收据!我写信给客户服务,心烦意乱的是,我现在有两件完全相同的两件衣服,而且由于没有收据而无法获得退款。我向他们发送了一份显示购买情况的信用卡对账单副本,并希望一切顺利。伊莎多拉收到了我的电子邮件,并与我联系,找到店内购买的交易号码,这样它就会生成一张发票,这样我现在就可以通过邮寄或在店内退回全价连衣裙。我真的很感谢她的帮助。
Hi Cici 💛 Thank you so much for sharing your experience with us! We're delighted to hear that, although your journey had a few unexpected twists, it ended on a positive note. We understand how stressful that situation must have been, and we're so glad our Customer Happiness team was able to help find a solution. We'll be sure to share your kind words with Isadora. She'll be thrilled to know that her dedication, patience, and support made such a meaningful difference and helped turn your experience around. Thank you for your trust and for giving us the opportunity to assist you. We truly appreciate having you as part of the FARM Rio community and hope your new dresses bring you lots of joy on your upcoming vacation! um abraço, FARM Rio team 🌴
里约农场老实说是最好的!客户服务真的是一流的!我在查看 Farm Rio 网站时犯了一个错误。我无意中按下了购物车上的付款按钮。我在晚上 8:00 左右给公司发了电子邮件。我收到了一条自动消息,然后又收到了来自负责处理该问题的人员的后续消息。今天早上,奇迹般的甜蜜加布里埃尔给我发了一封电子邮件,说他们已经处理好了,不用担心。 Farm Rio 是我一直以来最喜欢的品牌之一。我希望我能得到(买得起)购物车中的所有东西。斯威夫特的行动方针令人惊叹。真是感激不尽🙏
Hi Jessica 💛 Thank you so much for your heartfelt review! We're absolutely delighted to hear about your experience and are so glad we could help resolve your order so quickly. Knowing that our Customer Happiness team, especially Gabriel, was able to give you peace of mind means the world to us. Your kind words and continued support truly inspire us. It's an honor to be one of your favorite brands, and we're grateful for the trust you've placed in us. Thank you for being such a valued part of the FARM Rio community. We can't wait to welcome you back for your next colorful adventure! um abraço, FARM Rio team 🌴
我对最终销售的连衣裤有疑问。 拉链卡住了。 不幸的是,没有客户服务电话号码。 我确实发送了一封电子邮件并很快得到了回复。 他们向我提供了一张邮资已付的标签和礼券以供退货。 我本来想修理它,但没有更多的库存了。 我表达了在当地修复此问题的愿望,并被告知该证书仍然有效。 我认为这是非凡的客户服务。 我喜欢 Farm Rio,并将继续购买这个伟大的品牌!
Hi Lucky 💛 Thank you so much for sharing your experience! We're sorry the zipper on your romper didn't work as expected, but we're delighted to hear our team was able to find a solution that worked for you. We always want to offer the best support possible, even when an item is no longer available. Your kind words truly mean the world to us, and we're so happy we could turn your experience into a positive one. Thank you for being part of the FARM Rio family. We can't wait to bring more colorful pieces your way! ✨ um abraço, FARM Rio team 🌴
我的包裹被偷了,里约农场非常有帮助!他们的客户服务团队立即回复了我的电子邮件,并在两天内发送了替换品。
Hi Lauriel 💛 Thank you so much for sharing your experience! We're truly sorry your original package was stolen, but we're so glad our team could step in quickly and help make things right. Knowing that you received your replacement promptly means a lot to us. We really appreciate your kind words and your trust in FARM Rio. We hope you're now enjoying your beautiful new pieces, and we can't wait to welcome you back again soon! ✨ um abraço, FARM Rio team 🌴
给心灵带来欢乐的衣服。高效、快速、友好的服务。太感谢了!
Hi Tsila 💛 Thank you so much for your lovely review! We're so happy to hear that our pieces bring joy to your heart. That's exactly what we hope to create with every collection. It also means a lot to know that you found our Customer Happiness team efficient, fast, and friendly. Thank you for your kind words and for being part of the FARM Rio community. We look forward to bringing even more color and happiness your way! um abraço, FARM Rio team 🌴
非常敏感和良好的客户服务。虽然最初的过程有点令人困惑,但友好且“真实”的客户服务尽快解决了我的问题。非常感谢!
Hi A. Deb 💛 Thank you so much for your wonderful review! We're delighted to hear that our Customer Happiness team was able to resolve your issue quickly and that you felt well supported throughout the process. While we're sorry the initial experience was a bit confusing, we're so happy that our team could turn it into a positive one with friendly and attentive service. Your feedback means a lot to us and helps us continue improving every step of the customer experience. Thank you for your trust and for being part of the FARM Rio community! um abraço, FARM Rio team 🌴
每次都在里约农场度过美好的经历!
Hi Loveleen 💛 Thank you so much for your wonderful review! We're absolutely delighted to hear that you've had a great experience with FARM Rio every time. Knowing that we've been able to consistently meet your expectations is the greatest compliment we could receive. Thank you for your trust and continued support. We can't wait to welcome you back for many more colorful experiences! um abraço, FARM Rio team 🌴
我试图在允许的 30 天期限内退回在网上购买的一件衣服。这不是促销品。在线退货表格只能作为相同尺寸的完全相同商品的交换。我尝试从 iPad、SurfacePro 和 Android 手机进行退货。所有人都以同样的方式出现。我能找到的唯一客户服务电话号码实际上是他们位于 Soho 的商店的电话号码,他们无法帮助处理在线订单。他们也无法提供不同的电话号码。对于一家如此大的国际公司来说,这是荒谬的。
Hi Jean-Marie 💛 Thank you for taking the time to share your feedback. We're truly sorry to hear about the difficulties you experienced while trying to initiate your return. We understand how frustrating it must have been to encounter issues with the returns portal and to be unable to find the support you needed. We're grateful that we had the opportunity to get in touch with you directly and assist you with your return. Our Customer Happiness team remains committed to making the process as smooth as possible and to providing the support you deserve. Your feedback is extremely valuable and has been shared with the appropriate teams as we continue working to improve both our returns experience and our customer support. Thank you for bringing this to our attention. um abraço, FARM Rio team 🌴
我通常不需要退货或换货,但这次我不得不换一件衣服,因为它比我预期的要小一些。包括换货和退货在内的整个过程都非常快速和简单,并且通过电子邮件进行的沟通非常好。哇,顾客的服务解决了这个问题,真是太棒了。 谢谢 !!
Hi Janyere 💛 Thank you so much for your wonderful review! We're delighted to hear that your exchange experience was quick, easy, and seamless. While we're sorry the dress wasn't the perfect fit at first, we're so happy that our Customer Happiness team was able to assist you and make the process smooth from start to finish. Your kind words about our team and communication truly mean the world to us. Thank you for your trust and for being part of the FARM Rio community! um abraço, FARM Rio team 🌴
Hi Elisa 💛 Thank you so much for your lovely review! We're absolutely thrilled to hear that you love FARM Rio! Your support means the world to us and inspires us to keep creating colorful pieces and memorable experiences for our community. We can't wait to welcome you back again soon! um abraço, FARM Rio team 🌴
共 101 条符合条件的评价