Good CS in my experience, bad shipping service.
After getting in touch with skynet, I was finally able to have my package shipped and track it. It hasn’t arrived yet but I’m pleased with their response time and courtesy and the fact that once I’d reached out to them, things got resolved. Now that the package is moving, it’s making a stop every couple blocks and is taking a very long time. Three stops in a 15 minute radius, if they kept it moving it’d been here. It’s frustrating to see it stop after a few minutes of driving to sit in a hub for hours then to be scanned out to roll two blocks down to another hub. I’m 12 hours away. Bring it here! If they didn’t need to scan it into three hubs through Ontario then it would be here tomorrow. I’m not sure if there are more stops for it to make but since it looks like they stop at every tim Hortons, I’d expect it later next week. Can’t wait to see the condition. I was quoted 2-4 days. I ordered 25 days ago. Finally showed up on may 29th. Everything was good and in order. The box was falling apart but it saw a long journey.