Customer service is abhorrent and rude.
I purchased single items from them back in Jan and shortly after subscribed to the monthly elves box. A discount coupon was given to me from which I couldn't use on the subscriptions boxes and it took them forever to get back to me. I received my single items quite quickly, but it's late May now and I have yet to receive a box (4 boxes) and they had promised me a Feb box. They had put in the order and then cancelled it without letting me know. Its been a back and forth for a couple of weeks now and they still won't acknowledge their Feb box offer and can't tell me when my packages will arrive. Customer service is abhorrent and rude.